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 Health 

What kinds of health insurance are there?
There are essentially two kinds of heath insurance -- Fee-for-Service and Managed Care. Although these plans differ, they both cover an array of medical, surgical and hospital expenses. Most cover prescription drugs and some also offer dental coverage.

Fee-for-Service.
These plans generally assume that the medical professional will be paid a fee for each service provided to the patient. Patients are seen by a doctor of their choice and the claim is filed by either the medical provider or the patient.

Managed Care.
More than half of all Americans have some kind of managed-care plan. Various plans work differently and can include: health maintenance organizations (HM0s), preferred provider organizations (PPOs) and point-of-service (POS) plans. These plans provide comprehensive health services to their members and offer financial incentives to patients who use the providers in the plan.

How do I pick a health plan?
If your employer gives you a choice of plans or you need to purchase your own coverage, it is crucial that you understand your health insurance choices and pick the insurance that is best for you and your family.

Here are some questions you should ask yourself when choosing a health insurance plan:

  • How affordable is the cost of care?
  • What is the monthly premium I will have to pay?
  • Should I try to insure most of my medical expenses or just the large ones?
  • What deductibles will I have to pay out-of-pocket before insurance starts to reimburse me?
  • After I’ve met my deductible, what percentage of my medical expenses are reimbursed?
  • How much less am I reimbursed if I use doctors outside the insurance company’s network?
  • Does the insurance plan cover the services I am likely to use?
  • Are the doctors, hospitals, laboratories and other medical providers that I use in the insurance company’s network?
  • If I want to use a doctor outside the network, will the plan permit it?
  • How easily can I change primary-care physicians if I want to?
  • Do I need to get permission before I see a medical specialist?
  • What are the procedures for getting care and being reimbursed in an emergency situation, both at home or out of town?
  • If I have a preexisting medical condition, will the plan cover it?
  • If I have a chronic condition such as asthma, cancer, AIDS or alcoholism, how will the plan treat it?
  • Are the prescription medicines that I use covered by the plan?
  • Does the plan reimburse alternative medical therapies such as acupuncture or chiropractic treatment?
  • Does the plan cover the costs of delivering a baby?

What is the quality of the insurance plan I’m looking at?

  • How have independent government and non-government organizations rated the plan? For example, the National Committee for Quality Assurance ( http://www.ncqa.org ) issues a Consumer Assessment of Health Plans (CAHPS) report for every medical plan and facility.
  • What kind of accreditation has the plan received from groups such as NCQA or the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) ( http://www.jcaho.org )?
  • How many patient complaints were filed against the plan last year and how many were upheld by state regulatory agencies like the state insurance commission or the state medical licensing board?
  • How many members drop out of the plan each year? State insurance departments keep track of "disenrollment rates".
  • Do the doctors, pharmacies and other services in the plans offer convenient times and locations?
  • Does the plan pay for preventive health care such as diet and exercise advice, immunizations and health screenings?
  • What do my friends and colleagues say about their experiences with the plan?
  • What does my doctor say about his or her experience with the plan?

We are here to assist you in finding a plan that protects your family while staying within your budget. Please contact us today to help evaluate your health insurance options.

With Permission © Insurance Information Institute, Inc. - ALL RIGHTS RESERVED -

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“Sun Pacific went above and beyond the call of duty to ensure that my family had insurance coverage and that our claims would be paid. They truly cared about us! When we felt helpless it was great to have a strong fighter on our side.”
Kristin Knecht, Mission Hills Christian School

“We have been with Sun Pacific for about 6 years and they have provided us with excellent coverage every year. The service has been great and we have actually saved a substantial dollar amount. My representative, Nadia, is always available for us and handles everything in a timely manner. They are not only professional, but extremely courteous as well.”
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“I received your January 2008 Newsletter and as always it was nice and very informative. Max and I have been with Sun Pacific Insurance for about 20 years and have never had a problem. We always get the service we need and always get a friendly answer when we have questions. Keep up the good work.”
Max and Donna Fuehrer, Whittier

“I am a homeowner and have just written an insurance policy with Sun Pacific. I just wanted to say that Lisa Haines and the staff at Sun Pacific are extraordinarily knowledgeable and extremely nice. They go out of their way to look up even the smallest detail in order to answer my questions. Top notch service!”
Caroline Villiam, Homeowner

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Elizabeth Perez, Whittier

“I dealt with Sun Pacific for my private umbrella, auto, and home insurance and the service was absolutely excellent. It was so good, in fact, that I switched all of my business from another firm to Sun Pacific. My account representative, Lisa Haines, was very prompt, very informative and made me feel very comfortable. Sun Pacific did a great job and was very competitive with their rates. I would place all of my insurance with them and have certainly done so.”
Michael Barron, Aliso Viejo

“Sun Pacific has done a great job in helping me deal with any problems that I have had in the past. I recently had some issues with my windshield and they were more than happy to answer my questions and were very prompt in doing so. They are absolutely great!”
Diana Taylor, South Gate

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License #0670155

Mission Viejo Office
Sun Pacific Insurance Brokers, Inc.
26441 Crown Valley Pkwy.
Mission Viejo, CA 92691

Phone: (949)582-5220
Fax: (949)582-9242

Tustin Office
Members Pacific Insurance Brokers
13522 Newport Ave Suite 100
Tustin, CA 92780

Phone: (714)505-5310
Fax: (714)505-5314

 

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