Chad Hines

Chad Hines
President
chad@spib.com

Chad is an author, speaker and California insurance specialist and has been on the Sun Pacific protection team since 2007. He attended the University of Southern California and studied Policy, Planning and Development, with a minor in Business. After spending a few years with a commercial real estate brokerage firm in downtown Los Angeles, Chad decided to move back to Orange County to join the family insurance business. Chad has also founded two online businesses in the gluten-free niche and sits on the Board of Directors for the Celiac Disease Foundation, where he dedicates much of his free time to spreading awareness about living gluten-free. Chad is also an avid golfer, musician and Lakers, Angels and USC sports fan.


Larry Hines

Larry Hines
Vice President
larry@spib.com

Larry “stumbled” into the insurance industry in 1972 after three years as an officer in the U. S. Marine Corps, which included a tour of duty in Vietnam. He then went on to work for Safeco Insurance Company. During the eight years with Safeco, Larry began preparing to start his own independent agency. In 1980, Larry opened the doors to Sun Pacific Insurance and became dedicated to educating consumers to help them make better informed insurance decisions. In addition, Larry has completed the Chartered Property & Casualty Underwriter designation (CPCU), the Chartered Life Underwriter (CLU) designation, the Associate in Risk Management (ARM) designation and is a Certified WorkComp Advisor (CWCA).

In his spare time, Larry enjoys spending time with his five grandchildren and playing golf as much as possible.


Joyce Finizio

Joyce Urban
Commercial Lines & Operations Manager
joyce@spib.com

Joyce was the first employee hired by the agency back in the early 1980’s and worked for the agency for nine years.   Joyce then went on to seek other career opportunities, but eventually, found her way back to the Sun Pacific Insurance protection team in 2005. Joyce brings her many years of insurance and management skills to benefit our team and customers as our Operations Manager.   In addition, Joyce has held the designation of Certified Insurance Counselor (CIC) for 22+ years.   Joyce enjoys camping (in a motor home, not tent!) with her family, which includes her husband, mother, daughter, son-in-law and granddaughter.


Gail Sutton

Gail Sutton
Manager, Mission Viejo Office
gail@spib.com

Gail Sutton, manager of the Mission Viejo office, has been on the Sun Pacific protection team for 25 years.  Gail and her husband have 5 sons and 3 grandchildren.  In her spare time, Gail enjoys spending time with her grandchildren and also enjoys gardening, reading and tackling small home improvement projects.



Charlie Steen

Charlie Steen
Insurance Counselor
charlie@spib.com

Kathleen “Charlie” Steen has been on the Sun Pacific protection team for 18 years and has over 28 years of experience in the insurance industry.  She holds licenses in Property and Casualty, Life and Health Insurance.   Charlie is committed to ensuring her that her clients fully understand their policies and coverages.  In her spare time, she enjoys reading, baking, travel and cheering on the Anaheim Ducks.


Melody Matthews

Melody Matthews
Insurance Counselor
melody@spib.com

Melody has been on the Sun Pacific protection team for 9 years and has over 14 years experience in the insurance industry. Melody has one son and a little dog, named Jeepers. In her free time, she enjoys gardening, reading and spending time with her family.


Nadia Moreno

Nadia Moreno
Insurance Counselor
nadia@spib.com

Nadia Moreno has been on the Sun Pacific protection team for 16 years.  Nadia is a mother of one boy and two girls, and enjoys hiking, boot camp, cycling, zumba, Latin dance, bike riding to the beach, vacationing and spending quality time with family and friends.


Faviola Tellez

Faviola Tellez
Insurance Counselor
faviola@spib.com

Faviola Tellez has been with Sun Pacific Insurance for over 17 years. She is the mother of two children, an 18 year old girl and a 12 year old boy. She likes to read and also enjoys spending time with family and friends. In addition, every year in December, Faviola and her family drive 32 hours to Mexico to visit their family and friends.  Faviola is bilingual, speaking English and Spanish, and enjoys helping all of her customers with their insurance needs.


Donell Maggetti

Donell Maggetti
Insurance Counselor
donell@spib.com

Donell initially joined Sun Pacific in 1995 and served as insurance counselor with the agency until 2003.  Following her love of flying, Donell left the agency for a short stint as a flight attendant and most recently for 6 years as a benefits consultant in the field of employee benefits.  She is excited about rejoining the agency and enjoys interacting with new and existing clients.  Donell is married with 3 children and 3 grandchildren and is an avid Dodger fan!

 



Paulina Guerrero

Paulina Guerrero
Accounting/Admin
paulina@spib.com

Paulina Guerrero has been a member of the Sun Pacific team for over 3 years. As Administrative Assistant, she provides support and assistance to the other protection team members. She is a mother of two children and in her free time, enjoys baking goodies, watching movies and going for long walks with her family.